Please read the following Online Terms and Conditions carefully. They contain important information about your rights and obligations. We recommend you print out these Terms and Conditions from the Site by clicking on the print icon on your browser and keep them for your future reference.
1.About us and these Online Terms and Conditions
1.1"We" are TNP Broadcast Sales Limited, a company registered in England with registered number 3315657 with registered office at 5 Elstree Gate, Elstree Way, Borehamwood, Hertfordshire, WD6 1JD.
1.2These Online Terms and Conditions govern the supply by us of any products ordered by you on the [http://www.tnpbroadcast.co.uk] web site ("the Site"). The particular product that you order at any one time from us is referred to in these Online Terms and Conditions as "the Product". Further details of the Product can be obtained by reviewing the Site or contacting us. By agreeing to order a Product, you agree to be legally bound by these Online Terms and Conditions. These Online Terms and Conditions supplement and must be read in conjunction with our Standard Terms and Conditions as updated from time to time. Our Standard Terms and Conditions apply to all sales of the Products to business customers (whether off-line or online), except to the extent that any of the Standard Terms and Conditions are inconsistent with any of the provisions of these Online Terms and Conditions, in which case the provisions of these Online Terms and Conditions shall prevail. The "Standard Terms and Conditions" can be accessed by clicking hereor by contacting us.
1.3In these Online Terms and Conditions:
1.3.1"you" means a business customer who orders a Product from us. THESE ONLINE TERMS AND CONDITIONS DO NOT APPLY TO CONSUMER CUSTOMERS. IF YOU ARE A CONSUMER AND YOU WOULD LIKE TO BUY A PRODUCT FROM US, THEN YOU MUST CONTACT US SEPARATELY; and
1.3.2"the Contract" means your order of a Product in accordance with these Online Terms and Conditions which we accept in accordance with clause 2.9 below. If you order more than one Product or several units of the same type of Product, each unit of each Product will constitute a separate Contract.
2.Making Orders of Products
2.1When making an order on the Site, you must follow the instructions on the Site as to how to make your order and for making changes to your order before you submit it to us.
2.2Unless otherwise specifically agreed by us, we do not intend for anyone from outside of the [United Kingdom] to order a Product from us.
2.3Irrespective of any previous price you have seen or heard, once you select a Product that you wish to order, you will then be shown or told the price you must pay including VAT, if applicable, and any applicable delivery charges. Subject to clauses 2.11 and 2.12 below, this is the total that you will pay for receipt of the ordered Product. There are no extra charges unless you opt for a special delivery service or we agree to make delivery outside of mainland United Kingdom, in which case we shall inform you of any additional cost before we agree to your request.
2.4When you order on the Site, you shall pay for the Product at the time of ordering by supplying us with your credit or debit card details from a credit or debit card company acceptable to us, which we require in order to process your order. We shall not be bound to supply until after we have received cleared funds. We shall obtain the money for payment of the Product when we accept your order.
2.5If you are asked for details of a payment card, you must be fully entitled to use that card. The card must have sufficient funds to cover the proposed payment to us.
2.6You undertake that all details you provide to us for the purpose of purchasing the Product from us will be correct, that the credit or debit card which you use is your own and that there are sufficient funds or credit facilities to cover the cost of the Product. We reserve the right to obtain validation of your credit or debit card details before providing you with the Product.
2.7When you submit an order to purchase a Product from us, you agree that you do so subject to these Online Terms and Conditions, together with the Standard Terms and Conditions and Privacy Statement in force at the time of your order. When you submit an order to purchase a Product from us on the Site, you agree that you also do so subject to:
2.7.2the copyright notice,
in force at the time of your order.
2.8Your order remains valid as an offer until when we accept your order or if earlier when we have become aware that you are revoking your order.
2.9We shall not be obliged to supply the Product to you until we have accepted your order. Following receipt of your order, we may in our discretion send you an acknowledgement of your order, but we shall not be obliged to do so. An e-mail, letter, fax or other acknowledgement of your order by us is purely for information purposes and does not constitute acceptance of your order. The Contract shall be formed when we accept your order by receiving cleared funds from you or your credit or debit card company. We may in our discretion refuse to accept an order from you for any reason, including (but not limited to) unavailability of supplies. We may send a confirmatory invoice to you at any time after your order.
2.10If you discover you have made a mistake with your order after you have submitted it to us, please contact [firstname.lastname@example.org] immediately.
2.11We endeavour to ensure that the price given to you before you order is accurate, but the price of your order will need to be validated by us before delivery. If the price for the order changes before delivery, we will contact you and ask you to confirm that you wish to proceed at the amended price. The amended price shall form the price of the Contract. If you do not agree to proceed at the amended price, then you may cancel the Contract by informing us at any time before delivery. We shall be deemed to have received that information only when a living person acting on our behalf has actual knowledge of your cancellation.
2.12If there is no VAT applicable to your order, then the price that you must pay to us for the order will be reduced by deducting the VAT element confirmed in the confirmatory e-mail.
3.Delivery of the Product
3.1We aim to deliver the Product to you at the place of delivery requested by you in your order. Alternatively, you may let us know if you wish to collect the Product from us at our premises, in which case we shall tell you when it is ready for collection. We aim to deliver or let you know when the Product is ready for collection within the time indicated by us at the time of your order but we cannot promise an exact date at the time of your order. We shall not be liable to you for late delivery or for informing you late that the Product is ready for collection. Delivery times given by us or on the Site are estimates only. We may deliver in instalments.
3.2Until delivery, we reserve the right to cancel the Contract by informing you, even after our acceptance. In respect of an order that we have accepted, we shall inform you if we are unable to deliver the Product to you within 21 days of the date on which you ordered it. However, if we have not delivered the ordered Product or (if you asked to collect it) you have not been informed that it is ready for collection within 21 days (or such other period as you and we may agree) of the date on which you ordered it, then you may cancel the Contract by informing us. The Contract shall be cancelled when a living person acting on behalf of the party receiving the information has actual knowledge of the cancellation by the other. In that event, within 14 days of the date on which cancellation was received, we shall refund to you or your credit or debit card company as applicable any money paid to us under the Contract.
3.3We shall not be liable to you for delay in delivery or (except for a refund of the price paid for the Product) any Product that we are unable to supply at all that you have ordered and we have accepted.
4.1We shall keep a record of your order and these Online Terms and Conditions until six years after we have accepted your order. However, for your future reference, we advise you to print and keep a copy of these Online Terms and Conditions and the documents referred to in them, your order and any e-mail or written acknowledgement that we make.
4.2The Contract shall be governed by English law and you hereby submit to the non-exclusive jurisdiction of the English courts. All dealings, correspondence and contacts between us shall be made or conducted in the English language.
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