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COMMENT Trouble- Shooting Your Mac Editing System by Larry Jordan S o, there you are. Ready to start editing, except your editing system doesn’t start. Or crashes in the middle of an edit. Or, most insulting of all, just sits there waving the “Spinning Beach Ball of Death” in your face. Sigh… While there are an unlimited number of gremlins and bad actors that could cause the problem, most times, you can get your system up and running in just a few steps. So, before you start leaping out of high buildings, here are some basic things to try. (And one thing NOT to do.) THE OBVIOUS If you can, quit the application and restart it. Many times, a simple restart works wonders. If the Beach Ball is spinning and the application won’t quit, press Option+Cmd+Esc. This displays the “Force Quit” dialog. The application that is having problems will have “(Not Responding)” after its name. Select the misbehaving application, and then click Force Quit. This is the equivalent of pulling the plug on a piece of electronic equipment. Everything shuts down, but that’s never the best way to turn off a piece of gear. NOTE: When the spinning beach ball appears, wait two minutes before doing a Force Quit. There is a hidden timer in the OS which, in some situations – like a missing server – will return control to the operating system after two minutes. If your data is lost, it will still be lost if you wait for two minutes. But, if there’s a chance you can get it back, the wait will be worthwhile. Most applications need to save your work, close open fi les and gracefully exit. Force quit shuts the application off, but can leave work and temp fi les in an unstable state. Immediately restart the application and quit it normally. This often closes fi les that were left open. At which point, restart the application, again, and open your work and see if things have improved. Whenever you force quit, any changes made since the last time you saved your project will be lost. If restarting the application didn’t work, shut down the computer for 30 seconds. Then, restart. The delay allows hardware inside to discharge and reset back to normal. In many cases, these simple steps are enough to get you back on track. If not, keep reading. DO A SAFE BOOT Safe Boot is one of my favorite trouble-shooting remedies. In addition to fi xing problems, this should also be part of your regular weekly computer maintenance. However, this requires administrator access to your system. What this does during start-up is turn off much of the operating system, along with all 3rd-party software and plug-ins. By restarting your system running a minimal version of the OS, if there’s a problem with non-Apple software, this will help isolate it. 42 | KITPLUS - THE TV-BAY MAGAZINE: ISSUE 94 OCTOBER 2014 TV-BAY094OCT14 v118.indd 42 07/10/2014 15:39 TV