Through trial and error with other manufacturers, David Glenn, director of technology and design for the Samford University theatre, finally found the communications solution he was searching for with Pliant Technologies’ CrewCom wireless intercom system. For the 288-seat university theatre, it is crucial to deploy a reliable intercom system that never compromises on quality, and has a small learning curve – ideal for students working in live production for the first time.
“We had planned to upgrade our wireless system for a long time now,” explains Glenn. “We were previously working with a failing two-channel wireless system, and its poor quality left me frustrated and seeking other options. When it comes to live performances, it is a top priority for us to have a dependable coms solution – this way all directions and cues are heard, and we can put on a smooth show.”
Samford University upgraded to Pliant’s 900MHz CrewCom, which provides the theatre with a strong signal and a range large enough to cover the space. “The CrewCom integrates well with our two-channel hardwired system and gives us the flexibility that was lacking with other solutions we’ve tried,” adds Glenn. “Something that stood out to me about CrewCom is its ability to increase user counts down the road. Other manufacturers’ systems would cap out at four wireless coms, but with CrewCom, we can deploy up to six Radio Packs at a time, and we have the ability to add more, if needed.”
When Glenn took a first look at CrewCom, he was immediately impressed by the rigidity of the Radio Packs (RP) – especially after finding other manufacturers’ packs to be frustratingly fragile. “They are a great size – not too big or too small,” adds Glenn. “The ability for these packs to take a beating is especially important when working with students. If they drop a pack, I know it’s going to hold up, and I won’t have to tape them back together, like I used to. They are durable, lightweight, compact, and well-constructed.”