Thomson Video Networks today announced that Asian systems integration company Ideal Systems has become a value-added reseller (VAR), distributing and supporting the entire Thomson Video Networks product line in Hong Kong, Macau, and Taiwan. Ideal Systems is the first integrator in the Asia-Pacific region to join Thomson's intensive VAR program, which reinforces partner skills and autonomy through dedicated training schemes, technical assistance during the projects phases, and second-line service-level agreements.
A long-term partner of Thomson Video Networks, Ideal Systems has worked with the company successfully on several large regional projects in the satellite, terrestrial, and cable markets. Supported by Thomson through the VAR program, Ideal Systems will now take the technical lead on new bids and projects, providing first-line customer support and professional services from its local offices throughout the region.
"This is the next step up in our successful long-term relationship with Ideal Systems, and it's an important element in our expanding regional presence," said Eric Louvet, Thomson Video Networks vice president of worldwide sales and services. "Ideal's experience in the headend market, and their base of in-house engineering skills together with a flourishing level of business activity, makes them an excellent partner. We are fully confident that Ideal Systems will provide market growth and a high quality of service to Thomson customers in the region."
Thomson Video Networks' new VAR program is designed for experienced headend distributors who aim to develop their integration and customer services. The VAR acts as a qualified integrator and the first level of support. Thomson Video Networks offers VAR partners an advanced annual training scheme, with commissioning assistance, a second-line service-level agreement, and remote or on-site support.
"Ideal Systems will continue to distribute the full range of Thomson Video Networks products, including the industry-leading ViBE encoders, NetProcessor multiplexers, and Sapphire servers," said Jim Butler, managing director of Ideal Systems. "With the increased input from the Thomson VAR program, we are perfectly placed to provide outstanding professional services and support right on the customer's doorstep."
Thomson Video Networks provides broadcasters with a premium viewing experience across all networks, to all devices. For more than fifteen years, the company has driven the digital television revolution forward with its advanced compression and content delivery platforms. The award-winning Thomson product range is used by the world's major broadcasters and prized for the superior video and audio quality it delivers to all platforms, from large 3D screens to handheld mobile TV devices.
### About Ideal Systems Ideal Systems is Asia's leading systems integration company. For more than 15 years we have delivered innovative solutions to some of Asia's most prestigious satellite and terrestrial broadcasters, and post-production houses. Bringing cutting-edge technology from manufacturers worldwide, we consistently deliver solutions that fully meet the needs of our clients. With offices in Hong Kong, Taiwan, Thailand, India, and China, we continue to serve our customers in the Asia region and beyond.
About Thomson Video Networks From the very onset of digital TV broadcasting, the Thomson name has been synonymous with supplying expertise, quality, and reliability to the world's leading broadcasters. Since delivering the world's first large-scale direct-to-home satellite system, Thomson Video Networks has been a global leader in compression systems for satellite, terrestrial, cable, IPTV, mobile TV, and Web streaming. The company helps its customers deliver superior quality video to anything from small handheld devices to large 3D HD screens, with the lowest bandwidth to ensure a profitable business model. A trusted supplier to more than 20 percent of the active channels deployed worldwide, with a global support presence and a reputation for delivering quality at every stage, Thomson Video Networks offers the experience and range of products to meet every need, from hybrid multiformat compression systems to contribution links for content exchange networks.
Information about products from Thomson Video Networks is available at www.thomson-networks.com.