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Harmonics CableOS and trade; Solution Powers Buckeye Broadbands Launch of Gigabit Internet Service Over DOCSIS 3.1 Posted: 23/10/2018
Harmonics CableOS and trade; Solution Powers Buckeye Broadbands Launch of Gigabit Internet Service Over DOCSIS 3.1
Harmonic (NASDAQ: HLIT) today announced that Buckeye Broadband, the leading cable and telecommunications provider in Northwest Ohio, is using Harmonic's CableOS™ virtualized cable access solution to launch a DOCSIS 3.1 broadband platform offering speeds up to 1 Gbps. As the industry's first software-based Cable Modem Termination System (CMTS), Harmonic's CableOS solution enables Buckeye Broadband to transition to a more flexible, cost-effective architecture and deliver gigabit speeds and services while better controlling capital and operating expenses.
Tags: Harmonic | CableOS | Buckeye Broadband | Gigabit | Internet Service | DOCSIS 3.1
Submitted by 202 Communications
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Mariner xVu announces Advanced Self-Care Application for Video and Broadband Providers Posted: 18/06/2018
Mariner xVu and trade; Announces Advanced Self-Care Application for Video and Broadband Providers

Mariner xVu™ today announced XpertVu Self Care, an application for service providers to improve subscribers’ quality of experience (QoE) by enabling them to self-diagnose and repair. XpertVu Self Care provides an immediate diagnosis of key issues impacting QoE, guiding the customer toward resolution and increasing their satisfaction with the service, which improves the service provider’s Net Promoter Score. The new application uses Mariner’s automated Investigator technology, which leverages machine learning and AI algorithms to pinpoint problem areas. By reducing the number of customer care calls and truck rolls, XpertVu Self Care significantly reduces operational costs for service providers.

Tags: Mariner xVu | QoE software | broadband internet services | entertainment services
Submitted by Dundee Hills Group
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