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Paywizard secures new investment to fuel further international business growth and innovation Posted: 28/09/2017

Paywizard, the subscription, billing and customer relationship management (CRM) specialist, has announced it has secured new funding from existing investors to build on momentum from major new client signings and the launch of innovative subscription and pay-per-view (PPV) solutions with partners.

Tags: Paywizard | funding | 2017 | IBC | Massive Interactive | NHK | Venue | pay-TV
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Paywizard and Ostmodern announce launch of Venue: a revolutionary approach to Pay-Per-View customer management Posted: 11/09/2017

Paywizard, the subscription, billing and customer relationship management (CRM) expert, and Ostmodern, the broadcast content and video on demand (VOD) specialist, have today announced they have partnered to launch Venue, a revolutionary new end-to-end Pay-Per-View (PPV) solution.

Tags: paywizard | IBC 2017 | Ostmodern | VOD | subscribers | CRM | PPV | Venue | IBC 2017 | IBC 2017
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NHK Cosmomedia Europe selects Paywizard Agile to provide holistic subscriber management for JSTV-i OTT platform Posted: 07/09/2017

Paywizard, the subscription, billing and customer relationship management (CRM) specialist, has today announced that NHK Cosmomedia Europe (NCME), an affiliated company with Japanese national broadcaster, NHK, has selected the Paywizard Agile platform to provide an end-to-end subscription, CRM and billing solution for JSTV-i, NCMEs flagship OTT service and currently the only Japanese language TV service in Europe.

Tags: paywizard | IBC | NHK Cosmomedia Europe | NCME | Japan | agile | IBC 2017 | IBC 2017 | IBC 2017
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Paywizard and Massive Interactive partner to drive targeted front-end UX for each key customer decision Posted: 31/08/2017

Paywizard, the subscription, billing and customer relationship management (CRM) specialist, has today announced a new strategic partnership with Massive Interactive, experts in targeted user experiences for multiscreen video services. The collaboration will enable operators to use rich data insight and predictive analytics to more effectively target subscribers and tailor the UI at the eight key Decision Moments in the customer journey; Find, Join, Consume, Upgrade, Downgrade, Bill, Leave and Win Back.

Tags: Paywizard | IBC | 2017 | Massive Interactive | CRM | multiscreen | IBC 2017 | IBC 2017
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Paywizard integrates with Ciscos Infinite Video Platform Posted: 25/04/2017

Paywizard, the pay-TV subscription, billing and customer relationship management (CRM) specialist, is pleased to announce that global technology provider Cisco has welcomed the company as the latest vendor to integrate its solution into Ciscos Infinite Video Platform, which enables broadcast-quality video on any device.

Tags: paywizard | cisco | nab 2017 | pay-TV | NAB 2017 | NAB 2017
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Enhanced Paywizard Agile now provides pay-TV operators with data-rich 360-degree subscriber view to drive predictive analytics Posted: 20/04/2017

Paywizard, the subscription, billing and customer relationship management (CRM) specialist, will debut a number of new, powerful data-driven enhancements to Paywizard Agile, its subscriber management solution, at NAB Show 2017. The new features provide pay-TV operators with a true 360-degree, data-driven view of their customers along with powerful predictive analytics tools that identify individual subscribers propensity to churn and then recommend specific actions to retain those at risk.

Tags: paywizard | NAB 2017 | NAB 2017 | NAB 2017
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New CEO takes command at Paywizard to further fuel international growth Posted: 11/04/2017

Paywizard, the subscription, billing and customer relationship management (CRM) specialist, has named Bhavesh Vaghela its new Chief Executive Officer, as the company aims to capitalize on the sales and marketing successes that are coming to define it as a key player in the rapidly changing pay-TV marketplace.

Tags: paywizard; CEO; Bhavesh Vaghela; pay-TV
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Jolt My Car chooses Paywizard for greater control over its subscriber base Posted: 30/03/2017

Paywizard, the subscription, billing and customer relationship management (CRM) specialist, today announced that Jolt My Car, creators of the platform that turns a smartphone into a high-functioning dashboard camera, has chosen to use the Paywizard Agile platform to ensure it has firm control over subscriber relationships going forward. For Paywizard, the Jolt My Car deal represents a significant step in its strategy to extend its reach beyond its traditional core of TV, video-on-demand and online entertainment operators. 

Tags: paywizard | jolt my car | app | subscribers | customer experience | dash-cam
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Pay-TV providers neglect customer experience at their peril, new Paywizard research reveals Posted: 26/01/2017

Pay-TV operators can no longer simply rely on the strength of their content offering to maintain subscriber loyalty but must raise their customer relationship management game to gain ground in an increasingly competitive marketplace, new global research from subscription, billing and CRM specialist Paywizard shows. The survey of more than 6,200 consumers reveals 24% have cancelled a digital pay-TV service in the previous 12 months because of poor customer experience, while 84% say they would terminate a relationship with a TV provider if service and support were lacking and the company seemed out of touch with their needs.

Tags: paywizard | pay-tv | customer | customer experience | media | technology | consumers | cancel subscription
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When its time for a holiday, some consumers just want to press pause on their TV subscriptions Posted: 21/07/2016

With warmer weather beckoning and consumers leaving the comforts of home for beaches, campgrounds, historic cities and other holiday destinations, many want to be able to put their pay-TV subscriptions on pause during the summer months. Indeed, the latest paper from Paywizard, the specialist in subscriber management for pay-TV, highlights that todays subscribers are looking for greater flexibility from their TV packages.

Tags: #Paywizard | IBC 2016 | IBC 2016
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Paywizard launches consumer engagement tools to expand Subscription, Billing and CRM platform Posted: 13/04/2016

At NAB Show 2016, Paywizard, the specialist in subscriber management for pay-TV, will debut a number of new marketing and consumer engagement tools as part of an upgrade to its subscription, billing and CRM solution, Paywizard Agile. The new features directly align with the critical Decision Moments when consumers interact with a pay-TV service: Find, Join, Consume, Upgrade, Downgrade, Bill, Leave and Win Back. They enable operators to target customers with highly effective acquisition and retention tactics at these critical Decision Moments of the subscriber journey. The complete solution will be introduced at booth #SU11705CM at NAB Show 2016.

Tags: Paywizard | Moments | NAB 2016 | NAB 2016 | NAB 2016
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