Spectra Logic Launches New Remote Installation Programme to Help Customers Maintain Business Continuity During the Coronavirus Outbreak

Date: 13/05/2020

Spectra Logic, a leader in data storage and data management solutions, launched a new Remote Installation Programme to support customers during the global coronavirus outbreak. Through this programme, customers will realise the benefits of their purchased Spectra solutions much sooner than would otherwise be possible where onsite assistance is not permitted.

Members of Spectra’s Professional Services team will guide customers remotely through the standard processes to safely and successfully install and operate their new Spectra solutions. The BlackPearl® family of solutions as well as the T380, T680, T950 (single-frame) and Spectra® Stack Tape Libraries are all included in this programme. In addition, customised virtual training to help customers operate any of their Spectra solutions is available with this program.

“With the current constraints on physical installations and maintenance, we have empowered our technical support, professional services and systems engineering teams to fully support and respond to our customers remotely,” said David Feller, vice president of product management and solutions engineering. “Our new Remote Installation Programme is really an extension of the outstanding onsite service and support we already provide to our customers, except that we will walk our customers through the entire installation, configuration and setup processes using remote activation, monitoring, testing and videoconferencing.”

Remote Installation Programme Benefits

Spectra’s new Remote Installation Programme provides peace of mind to customers who are restricted from having outside personnel step onsite, enabling them to receive remote assistance with installation, set-up, testing and service. The new programme:

  • Helps customers tackle their critical data storage challenges remotely, from pre-sales planning through implementation, to get up and running quickly when onsite assistance is not permitted
  • Enables customers to purchase, assess, install, configure and use Spectra BlackPearl solutions and Spectra T380, T680, T950 (single-frame) and Spectra Stack Tape Libraries during the Covid lockdown
  • Provides expanded virtual training to assist customers with operation of any of their Spectra Solutions so that organisations can keep their employees and data safe while maintaining business efficiencies

www.SpectraLogic.com.



Tags: Spectra Logic | Tape Library | Remote | Remote Installation | Business Continuity | Coronavirus | Covid-19
Submitted by A3 Communications
View author's directory page

Related Interviews
  • TMD summarises their work this year at IBC 2014

    TMD summarises their work this year at IBC 2014

  • New EnGo 260 from Dejero with industry leading RF for remote connectivity at IBC2019

    New EnGo 260 from Dejero with industry leading RF for remote connectivity at IBC2019

  • CamBall 4Ki 50/60p 18x Zoom waterproof 12g SDI PTZ camera from BR Remote at IBC 2019

    CamBall 4Ki 50/60p 18x Zoom waterproof 12g SDI PTZ camera from BR Remote at IBC 2019

  • Remote access-U-CPU enabling hybrid cloud computing from G&D at IBC 2019

    Remote access-U-CPU enabling hybrid cloud computing from G&D at IBC 2019

  • Full Spectrum Remote Phosphor Lights from Photon Beard at NAB 2018

    Full Spectrum Remote Phosphor Lights from Photon Beard at NAB 2018

  • Is Remote Production Here To Stay?

    Is Remote Production Here To Stay?

  • Creating Broadcast Quality Live Streams for Social Media

    Creating Broadcast Quality Live Streams for Social Media

  • Calrec at BVE 2017

    Calrec at BVE 2017

  • Polecam Antelope Pico at IBC 2014

    Polecam Antelope Pico at IBC 2014

  • Photon Beard Photon Beam at IBC 2014

    Photon Beard Photon Beam at IBC 2014

  • Clear-Com: Tempest at NAB 2013

    Clear-Com: Tempest at NAB 2013

  • JVC GY-HM650 upgrade at NAB 2013

    JVC GY-HM650 upgrade at NAB 2013

  • Autocue at NAB 2013

    Autocue at NAB 2013

  • Camera Corps at IBC2011

    Camera Corps at IBC2011

  • Bradley at IBC2011

    Bradley at IBC2011


Related Shows
  • Working remotely with AoIP Dante® network audio

    Working remotely with AoIP Dante® network audio


Related Articles
  • CLASS Is Remote Cloud Working the New Norm

    CLASS Is Remote Cloud Working the New Norm

  • KVM Trends for Broadcast Pros

    KVM Trends for Broadcast Pros

  • Why Routing Control

    Why Routing Control

  • Working with Remote Workflows

    Working with Remote Workflows

  • To Remotely Go - TVFutures

    To Remotely Go - TVFutures

  • Undercover Remote Production

    Undercover Remote Production

  • Remote Teams and Talent

    Remote Teams and Talent

  • New developments in remote broadcast cameras

    New developments in remote broadcast cameras

  • Keeping it remotely real

    Keeping it remotely real

  • IP Based Remote Production

    IP Based Remote Production

  • Remote Production - Speed, Control, Infrastructure

    Remote Production - Speed, Control, Infrastructure

  • Controlling the Chaos of Remote Uplinks

    Controlling the Chaos of Remote Uplinks

  • OBs are still outside and so are broadcasts

    OBs are still outside and so are broadcasts

  • Live Remote Production Over IP

    Live Remote Production Over IP

  • How to illuminate a better shot

    How to illuminate a better shot

  • Highlighting YouTube Space

    Highlighting YouTube Space

  • Remote Production

    Remote Production

  • Making remote production over IP a reality

    Making remote production over IP a reality

  • An alternative power solution

    An alternative power solution

  • Overcoming complexity in remote production leads to more and better live broadcasts

    Overcoming complexity in remote production leads to more and better live broadcasts

  • Dick Hobbs reaches for the remote

    Dick Hobbs reaches for the remote

  • Will Strauss looks at post production in 2014

    Will Strauss looks at post production in 2014

  • Remote control and monitoring

    Remote control and monitoring

  • KFX Aurora LT remote head

    KFX Aurora LT remote head

  • Does size matter? with Polecam

    Does size matter? with Polecam

  • Increasing creativity and functionality with Q-Ball

    Increasing creativity and functionality with Q-Ball

  • Adventure Filmmaking with Ian Burton

    Adventure Filmmaking with Ian Burton

  • Pushing remote broadcast boundaries

    Pushing remote broadcast boundaries

  • Focus on camera remote control systems

    Focus on camera remote control systems

  • A decaying elephant...filmed

    A decaying elephant...filmed

  • Putting Your Sports Announcers in the Best Light

    Putting Your Sports Announcers in the Best Light


News
Fiilex P3 Color LED Now Available in UK Posted: 24/11/2021
Fiilex and rsquo;s P3 Color LED Now Available in UK

Fiilex, manufacturer of high-end LED lighting for the film and television industries, has officially launched its P3 Color into the UK market.

Tags: fiilex | LED | Lights | color | Dicon | firberoptics | fixtures
Submitted by Cirro Lite (Europe) Ltd
More from this author
SMPTE Awards Gala Will Bring Virtual Celebration to Time Zones and Participants Around the World Posted: 24/11/2021
SMPTE Awards Gala Will Bring Virtual Celebration to Time Zones and Participants Around the World

SMPTE®, the home of media professionals, technologists, and engineers, will honor industry luminaries and next-generation leaders at the SMPTE Awards Gala, a virtual event taking place across two ceremonies on Nov. 30 and Dec. 1. Registration is free for this year’s event, which will feature a unique social reception and a program schedule that makes it easy to engage and celebrate with friends and colleagues around the globe.

Tags: Awards Gala | SMPTE | Progress Medal
Submitted by Wall Street Communications
More from this author
Flowics Wins 2021 NAB Show Product of the Year Awards Posted: 24/11/2021
Flowics Wins 2021 NAB Show Product of the Year Awards

Flowics, creator of the most comprehensive platform for powering remote and in-studio production of live graphics and interactive content, announced today that its Flowics Graphics is a Best New Graphics Technology winner in the 2021 NAB Show Product of the Year Awards. This official awards program recognizes the most significant and promising new products and technologies showcased by corporate partners of NAB Show.

Tags: Flowics | NAB Show | Flowics Graphics | Cloud Based | Technology | NAB Winner
Submitted by Wall Street Communications
More from this author
FC Bayern Munich extends its partnership with Supponor for next generation virtual advertising Posted: 24/11/2021
FC Bayern Munich extends its partnership with Supponor for next generation virtual advertising

Supponor, the global leader in virtual advertising solutions, is delighted to announce that FC Bayern Munich has signed an exclusive partnership with Supponor. As an indication of the strength of the partnership, the extended deal will also see FC Bayern Munich transition to the next generation of Supponor’s virtual advertising solution, Supponor AIR™. 

Tags: Supponor | FC Bayern | virtual advertising | Supponor AIR
Submitted by Bubble Agency
More from this author
Sports OTT platform Stream Viral offer Rev Share Plan Posted: 24/11/2021
Sports OTT platform Stream Viral offer Rev Share Plan

Stream Viral, a UK based OTT platfrom offering sports VoD for global sporting customers, announces a revolutionary revenue share model for customers not wanting to commit to a monthly charge.

Tags: OTT | Sports | VoD | Baseball | Football | Soccer
Submitted by Rain Dance Digital
More from this author
Visual Data Media Services Honored with Prestigious Rise Award for Investment in Women Posted: 24/11/2021
Visual Data Media Services Honored with  Prestigious Rise Award for Investment in Women

Visual Data Media Services was honored for its commitment to diversity and inclusion in professional career development, taking home the “Company Award for Investment in Women” at the 2021 Rise Awards.

Rise, the award-winning advocacy group for gender diversity in the media technology sector, announced the winners on November 18 at its annual awards ceremony held as part of the DPP Tech Leaders’ Briefing.







Tags: Visual Data Media Services | Rise Awards
Submitted by Bubble Agency
More from this author
nxtedition introduces nxt|cloud - Migrating nxtedition best of breed microservices to the public cloud Posted: 24/11/2021
nxtedition introduces nxt|cloud - Migrating nxtedition and rsquo;s and lsquo;best of breed and rsquo; microservices to the public cloud

Broadcast microservice specialist nxtedition has further enhanced the consolidated production and playout platform with nxt|cloud, a complete deployment of nxtedition which runs in the public cloud.

Tags: Broadcast | nxtcloud | nxtedition | playout | automation | microservices
Submitted by Manor Marketing
More from this author
ThinkParQ moves into media and entertainment with BeeGFS file system Posted: 24/11/2021
ThinkParQ moves into media and entertainment with BeeGFS file system

ThinkParQ, the company behind the leading parallel file system BeeGFS, has expanded its market reach by launching into the media and entertainment (M&E) sector.

Tags: ThinkParQ | BeeGFS | BeeGFS file system | media and entertainment | hardware-independent POSIX | parallel file system | ELEMENTS BOLT
Submitted by Page Melia PR
More from this author
EditShare Names CJP Broadcast as Channel Partner for UK and Ireland Posted: 24/11/2021
EditShare Names CJP Broadcast as Channel Partner for UK and Ireland

CJP Broadcast announces its appointment as an EditShare channel partner. The agreement, effectively immediately, covers the full range of EditShare storage, editing and media management products, including on-premises and cloud-virtualised systems.

Tags: CJP Broadcast Service Solutions Limited | ITIL based service desk solutions | broadcast tape digitisation | film digitisation | broadcast TV studio system integration | technical support services | live sports production system | Streamstar | Mo-Sys StarTracker S
Submitted by Stylus Media Communications
More from this author
Qumulo Recognized as One of the Fastest Growing Companies in North America by Deloitte Technology Fast 500 and trade; Posted: 24/11/2021
Qumulo Recognized as One of the Fastest Growing Companies in North America by Deloitte Technology Fast 500 and trade;

The Deloitte Technology Fast 500™ provides a ranking of the 500 fastest-growing technology, media, telecommunications, life sciences, fintech, and energy tech companies — both public and private — in North America. Qumulo, the breakthrough leader in radically simplifying enterprise file data management across hybrid cloud environments, ranked No. 163 on the 27th annual Deloitte Technology Fast 500™. "We’re honored to receive this recognition from Deloitte that underscores how Qumulo is contributing to our customers’ success and to the industry’s growth as a whole”, says Bill Richter, CEO Qumulo.






Tags: Deloitte Fast 500™ | File Data Management | Qumulo | North America
Submitted by Qumulo
More from this author
VidOvation Streamlines Live Video Distribution With AWS Elemental MediaConnect, Edge Computing, and Carrier-Agnostic e-SIMs Posted: 23/11/2021
VidOvation Streamlines Live Video Distribution With AWS Elemental MediaConnect, Edge Computing, and Carrier-Agnostic e-SIMs

VidOvation today announced that it has broadened its capabilities for live video distribution networks and cloud and edge computing. In addition, the company is rolling out carrier-agnostic e-SIMs with domestic and global support of 3G, 4G LTE, and 5G cellular networks.

Tags: VidOvation | live video distribution | e-SIM | cloud integration | cellular network
Submitted by Wall Street Communications
More from this author
Actus Digital Brings New, Enhanced Workflows to its Intelligent Compliance and Monitoring Platform at IBC2021 Posted: 23/11/2021
Actus Digital Brings New, Enhanced Workflows to its Intelligent Compliance and Monitoring Platform at IBC2021

Actus Digital, a leading provider of compliance logging and QA monitoring/alerting solutions, will showcase expanded workflows and enhancements to its AI-based, intelligent compliance and monitoring platform at IBC2021. The next generation of Actus Digital’s platform features extensive metadata integration for live and recorded content, as well as advanced search options, optimized content management and categorization, and quicker, more accurate content clipping, concatenation, and sharing. Leveraging the new capabilities, media companies can automate and semi-automate the publishing of high-quality video content extremely fast.

Tags: Compliance Logging | Metadata | Postproduction | OTT monitoring | IP streaming | Actus Adwatch
Submitted by 202 Communications
More from this author
Frequency Ensures Content Quality With Interra Systems ORION and ORION-OTT Monitoring Posted: 23/11/2021
Frequency Ensures Content Quality With Interra Systems and rsquo; ORION and ORION-OTT Monitoring

Interra Systems, a leading provider of content QC, monitoring, and analysis solutions to the digital media industry, today announced that Los Angeles-based software company Frequency, a leading provider of linear video channel cloud origination services, has deployed Interra Systems’ industry-leading ORION and ORION-OTT systems in an AWS cloud environment. Using Interra Systems’ end-to-end, cloud-based solutions, Frequency can efficiently monitor TSoIP contribution feeds while assuring exceptional audio-video quality and stability across its network of hundreds of FAST channels.

Tags: Free Ad-Supported Streaming Television | ORION | TSoIP | AWS cloud | QC and Monitoring | ORION-OTT
Submitted by 202 Communications
More from this author
SMPTE Rapid Industry Solutions On-Set Virtual Production Initiative Receives Epic MegaGrant Posted: 23/11/2021
SMPTE Rapid Industry Solutions On-Set Virtual Production Initiative Receives Epic MegaGrant

SMPTE®, the home of media professionals, technologists, and engineers, today announced that SMPTE — through its newest program, Rapid Industry Solutions (RIS) On-Set Virtual Production Initiative (OSVP) — has received a prestigious Epic MegaGrant from Epic Games. Drawing on the expertise and contributions of diverse technology and thought leaders, the RIS OSVP is working quickly to assess challenges; establish goals; and make interoperability specifications, workflows, and best practices open and free to the industry along with supporting educational courses and webcasts. The $150,000 Epic MegaGrant will empower SMPTE to deliver even more quickly on the promise of this first RIS Initiative.




Tags: Rapid Industry Solution | Epic | MegaGrant | RIS | On-Set Virtual Production
Submitted by Wall Street Communications
More from this author
Marketron Integration Suite Simplifies Cross-Platform Data Sharing With Connectors for Salesforce, HubSpot, and NetSuite Posted: 23/11/2021
Marketron Integration Suite Simplifies Cross-Platform Data Sharing With Connectors for Salesforce, HubSpot, and NetSuite

Marketron, the broadcast industry's leading technology provider for more scalable, predictable, and reliable revenue, today announced the first three connectors within the new Marketron Integration Suite. Connectors for Salesforce, HubSpot, and NetSuite simplify and automate the sharing of data between Marketron's traffic systems and the three platforms. Streamlining the exchange of data between CRM and accounting platforms, these connectors reduce data silos, eliminate duplication and normalization issues, improve data accuracy, and enable greater efficiency and agility across sales, traffic, and billing operations.

Tags: Integration Suite | Data Sharing | Efficiency | Agility | Cross Platform
Submitted by Wall Street Communications
More from this author
Pages:   [1] 2 3 4 5 6 7 > >>