Spectra Logic, a leader in data storage and data management solutions, launched a new Remote Installation Programme to support customers during the global coronavirus outbreak. Through this programme, customers will realise the benefits of their purchased Spectra solutions much sooner than would otherwise be possible where onsite assistance is not permitted.
Members of Spectra’s Professional Services team will guide customers remotely through the standard processes to safely and successfully install and operate their new Spectra solutions. The BlackPearl® family of solutions as well as the T380, T680, T950 (single-frame) and Spectra® Stack Tape Libraries are all included in this programme. In addition, customised virtual training to help customers operate any of their Spectra solutions is available with this program.