KitPlus is a trading name of TV-BAY Limited itmay be referred to as either in this policy. Your right to privacy is very important. We recognize that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. We believe this information should only be used to help us provide you with better service. That's why we have put a policy in place to protect your personal information. Below is a summary of our policy.
What personal information do we collect?
Some examples of information tv-bay will collect are name, address and phone number. If you sign up for a tv-bay electronic newsletter or e-mail list, each message will include instructions on how to "unsubscribe" from that list. We give you the opportunity to elect not to receive materials from us.
During registration you are given the option to subscribe to additional services. If you opt to subscribe to our email newsletters then you consent for tv-bay to hold your details within our system. You may unsubscribe at any time via a link at the footer of all of our newsletter emails. Tv-bay will not sell your data to third parties but reserves the right to occasionally send you carefully selected information on behalf of relevant suppliers.
- Close this website
- Use your web browser’s tools to “delete your cache”
- Quit your browser
- You can then choose to disallow cookies from this website via browser settings
Protecting your privacy
We will take appropriate steps to protect your privacy. Whenever you provide information we will take reasonable steps to protect it. When you provide payment information in our on-line store then this information in entered into a securely encrypted window provided by PAYPAL. We will take reasonable security measures to protect your personal information in storage and they will not be sold solely for marketing purposes to third parties. We will not provide any of your personal information to other companies or individuals without your permission. However, we may need to provide your name and delivery address to third parties that tv-bay uses for the purposes of delivering specific services to you (e.g. deliveries direct from tv-bay suppliers.). Under the control of a bonded mail house then tv-bay may, from time to time, send you emails and literature from third party companies. Tv-bay provides many links to third party sites. Since we do not control those websites, we encourage you to review the privacy policies of these third party sites.
Data storage in the UK
Any information that tv-bay needs to store and process will be carried out on databases located in the UK.
We do not store credit card details nor do we share customer details with any 3rd parties. If you have any queries over our payments then please email email@example.com or call +44 1635 237237.
tv-bay Limited does not sell anything physical that is actually delivered to your door excpet the monthly magazine which you may subscribe to. Any advert paid for on the website is added online immediately, there is no review from us and once paymenthas been confirmed then your listing will be live. If you purchase advertising credits that can be used at a later date to exchange for online advertising then these will remain on your account for 12 months.
Refund / Cancellation
Once you have added an item to the website then there is no refund allowed. Your advert is live immediately payment is confirmed so people will contact you from this point therefore we can not allow refunds as you may sell the item within minutes. If you require assistance in ammending your advertisement then please contact firstname.lastname@example.org. If you wish to remove it from the site then you can log in and delete it. If you wish to remove your account then please contact email@example.com and we will be pleased to help.
How can you update the personal information you have provided to us?
You can help tv-bay maintain the accuracy of your information by updating your profile at any appropriate time. Just log on in the usual way and select PROFILE. If at any time you wish to stop receiving an electronic newsletter from tv-bay you can unsubscribe as explained in the email or editing your profile accordingly.
Contacting tv-bay regarding privacy
You can contact firstname.lastname@example.org at any time to assist with removal, update or other queries in relation to your personal data. The person in charge of this information is Simon Tillyer.